Resume
Professional Experience
Communication: Customer Service/Project Management/ Presentations
5 years experience in customer service while working for a Snow Plow Service:
- Recruiting and retaining a customer base.
- Face to Face and telephone communication with a demanding clientele.
- Quick decision making and maintaining customer loyalty.
- Time/Project managing and scheduling.
6 Years experience in Customer Service working as a courier throughout the greater Chicagoland area:
- Dealing with customer complaints and providing solutions.
- Time management and service decisions made daily.
- Face to Face communication with a demanding clientele.
Experience in managing the construction and maintenance of websites for a demanding clientele.
Prepare and conduct presentations to groups at industry conventions and expos, as well as one-on-one to potential customers.
Technology: Computer Programs/Marketing/Graphic Design
Extensive experience in industry standard software:
- Adobe Photoshop
- Adobe Illustrator
- Adobe Dreamweaver
- Adobe Acrobat
- Microsoft Office Suite
- Computer savvy and can learn programs quickly, through instruction or on my own. (Lynda.com)
Experience creating and modifying promotional materials:
- Advertisements
- Logo’s
- Graphics for print or Web
- Brochures
- Flyers
- Banner and Signage Designs
Creation and maintenance of websites.
Designed the “Owner’s Manual” for multiple products.
Extensive artistic experience:
- Freelance Portrait Artist for over a decade.
- Freelance Mural Painter.
- Oil Painting for over a decade.
Employment History
Poptoss Inc. – Huntley, IL
Art Director/Marketing/Web Consultant/Web Developer & Manager, 2009 – 2014
Work Directly under the Vice President, Denny Soger
Freelance Artist – Lombard, IL, 2000 to Present
Portraits, Murals, Oil Paintings, Web Design, Marketing, Graphic Design, Illustrator
Independent Contractor for United Express Systems – Aurora, IL
Courier/Delivery Driver, 2007-2009
Worked under another Driver: Rich Sorn
Independent Contractor for Lombard News – Lombard, IL
Delivery Driver, 2005 to 2007
Worked under the Owner: Marty
A Grand Flower Shoppe – Franklin Park, IL
Floral Arrangement Designer/Customer Service, 2004 to 2005
Worked under the Owner: Rich Sorn
Sorn’s Elmhurst Marathon & Snow Plowing – Elmhurst, IL
Manager/Customer Service, 1998 to 2003
Worked under the Owner: Rich Sorn