Resume

Professional Experience

Communication: Customer Service/Project Management/ Presentations

5 years experience in customer service while working for a Snow Plow Service:

  • Recruiting and retaining a customer base.
  • Face to Face and telephone communication with a demanding clientele.
  • Quick decision making and maintaining customer loyalty.
  • Time/Project managing and scheduling.

6 Years experience in Customer Service working as a courier throughout the greater Chicagoland area:

  • Dealing with customer complaints and providing solutions.
  • Time management and service decisions made daily.
  • Face to Face communication with a demanding clientele.

Experience in managing the construction and maintenance of websites for a demanding clientele.

Prepare and conduct presentations to groups at industry conventions and expos, as well as one-on-one to potential customers.

 

Technology: Computer Programs/Marketing/Graphic Design

Extensive experience in industry standard software:

  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe Dreamweaver
  • Adobe Acrobat
  • Microsoft Office Suite
  • Computer savvy and can learn programs quickly, through instruction or on my own. (Lynda.com)

Experience creating and modifying promotional materials:

  • Advertisements
  • Logo’s
  • Graphics for print or Web
  • Brochures
  • Flyers
  • Banner and Signage Designs

Creation and maintenance of websites.

Designed the “Owner’s Manual” for multiple products.

Extensive artistic experience:

  • Freelance Portrait Artist for over a decade.
  • Freelance Mural Painter.
  • Oil Painting for over a decade.
Employment History

Poptoss Inc. – Huntley, IL

Art Director/Marketing/Web Consultant/Web Developer & Manager, 2009 – 2014

Work Directly under the Vice President, Denny Soger

 

Freelance Artist – Lombard, IL, 2000 to Present

Portraits, Murals, Oil Paintings, Web Design, Marketing, Graphic Design, Illustrator

 

Independent Contractor for United Express Systems – Aurora, IL

Courier/Delivery Driver, 2007-2009

Worked under another Driver: Rich Sorn

 

Independent Contractor for Lombard News – Lombard, IL

Delivery Driver, 2005 to 2007

Worked under the Owner: Marty

 

A Grand Flower Shoppe – Franklin Park, IL

Floral Arrangement Designer/Customer Service, 2004 to 2005

Worked under the Owner: Rich Sorn

 

Sorn’s Elmhurst Marathon & Snow Plowing – Elmhurst, IL

Manager/Customer Service, 1998 to 2003

Worked under the Owner: Rich Sorn

Education

Secondary Education


Lynda.com
Intro, Advanced & Mastery Training

Lynda.com
Intro & Advanced Training

2011
Adobe Illustrator CS5.5
Adobe Photoshop CS5.5

2011
Dreamweaver CS5.5

Formal Education


 

College of Dupage
Glen Ellyn, IL

 
Timothy Christian High School
Elmhurst, IL

1997-1999
Major
Graphic Design and Illustration

1992-1996
H.S. Diploma